Establishment of Internet Industry Code of Practice
Code · Technology
A Code sets standards for content management, consumer protection, and data handling in the internet industry. It targets internet service providers, online platforms, and web hosting companies. This promotes responsible online conduct and protects users.
Establishment of Internet Industry Code of Practice
What Is This Policy?
A self-regulatory code developed by the internet industry in Nigeria under the guidance of the NCC and NITDA, setting standards for content management, consumer protection, data handling, and responsible online conduct by service providers.
Who Does It Target?
Internet service providers (ISPs) Online content platforms operating in Nigeria Web hosting companies Internet Exchange Point operators
What Does It Aim to Achieve?
Promote responsible and ethical conduct within the internet industry by establishing minimum standards for content moderation, consumer protection, data privacy, and cooperation with law enforcement.
Key Features
Content Standards: Guidelines for handling illegal and harmful content including takedown procedures Consumer Protection: Service quality commitments, billing transparency, and complaint handling for internet services Data Privacy: Standards for collecting, storing, and processing subscriber data Network Management: Principles for fair and transparent traffic management Law Enforcement Cooperation: Procedures for responding to lawful requests for subscriber information
Current Status
Rollout Stage: Active Coverage: Internet service providers and online platforms operating in Nigeria Lead Agency: NCC and NITDA Industry Body: Internet industry association responsible for code administration
How to Access
ISPs and online platforms are expected to comply with the code. ISPs register compliance with the NCC Implement internal policies aligned with the code Consumers can report violations to the NCC or NITDA
Official Resources
Website: ncc.gov.ng Contact: Nigerian Communications Commission, Abuja
Legal Framework
Developed under the co-regulatory framework of the Nigerian Communications Commission (NCC) Act 2003 and the National Information Technology Development Agency (NITDA) Act 2007. Operates alongside the Cybercrime (Prohibition, Prevention, etc.) Act 2015, the Nigeria Data Protection Act 2023, the Consumer Protection Council Act, and the Federal Competition and Consumer Protection Act 2019. Aligns with IGF (Internet Governance Forum) multi-stakeholder principles on internet governance.